Web Design Wollongong
Customised Website Design and Advanced Development
Website design and development is the core of our business, and where the majority of our clients start to grow their business online. Our website design process begins with a discovery meeting, where our designer gets to know your business goals, your audience and your vision for your brand. This collaborative approach continues as your website comes to life, and we incorporate all the essential elements of a modern website that promotes your brand and encourages users to engage with.
Why Choose Us
PC, Mobile & Tablet Designs
Monthly Reports
Conversion Optimisation
Secure
Competitive Research & Keyword Optimisation
Advanced Search Engine Optimisation
Google Maps
Quality Programming
Daily Backups
Australian Hosted Websites
Social Media Integration
Support
Rank Higher and Engage Your Target Audience
Our Website Design Process
Step 1
Goal Setting
We start by listening to your vision for the website and what you want it to achieve for your business.
Step 2
Development Begins
You choose your theme or our design team creates a series of custom concepts for you to choose from.
Step 3
Review & Final Approval
We make changes according to your feedback and optimise the site to ensure it performs in Google.
Step 4
Go Live
We seek your final approval to put the website live and provide training so you can make updates.
Frequently Asked Questions
Do You Offer Ongoing Support?
Yes we have a range of ongoing support options to suit all budgets. All our new websites come with a complimentary 30-day support period.
How Our Support Works:
When you work with us and subscribe to one of our care plans, we will be able to assist you with any issue that may arise. We will determine if the issue is something falls under the cover of the website care plan or if it is an external issue that must be escalated to the hosting company.
Our complete care plan provides:
• Proactive WordPress updates of core file, plugins and themes
• 2 Year Bug Free Guarantee
• 24/7 Support
• Ongoing license renewal for premium plugins
• Phone Support
• 1 Support Ticket per month for minor content changes (<10 minutes) – generally used for changing information on your website or posting articles etc.
• Unlimited Warranty (we will replace or fix any parts of code or plugins that don’t function properly or become obsolete)
NB: Any additional work that is require that doesn’t fit within the scope of a simple support ticket or maintenance will be charged at $100+gst/hour with a minimum of 30 minutes, at 15 minute intervals. Jobs out of scope include advanced graphic design, advanced programming etc.
*Subject to fair use policy
Why Do You Use WordPress?
WordPress is one of the world’s most popular and powerful content management systems. WordPress meets the needs of almost all types of sites – business, personal and ecommerce. It is easy for experienced developers to add custom functionality and simple to manage for beginners. Most importantly, WordPress is a secure platform and WordPress sites tend to rank higher than others in Google.
Where Is My Website Hosted?
Australia. Websites hosted in Australia run faster, are more reliable and more secure. We also offer 24/7 site monitoring, local support and a 99.9% uptime guarantee.
When Will My Website Appear In Google?
There’s no easy answer to this question. It can take hours, days or weeks for Google to index your new site and unfortunately there are no guarantees. We do everything we can to speed up the process like submitting your domain name for indexing and setting up a Google My Business page.
Can I See How Many People Are Visiting My Site?
Yes. We add a Google Analytics tracking code to every page of your website and show you how to interpret the data. Monthly reporting and in-depth analysis is included in most of our SEO and ongoing support packages.
Can I Make Changes To My Website?
Most of our website packages include at least one revision round. This is the best time to tell us any changes you would like made to your website. If we can complete all the required changes during the revision phase, we can still deliver your website on time and without any additional charge.